Contact Us

A direct way to reach Splendid Essentials

For product questions, order support, delivery concerns or a complaint, email support@splendidessentials.com. Include your order number if your enquiry relates to a purchase. For an item issue, a short description and relevant photographs can help explain the problem; reasonable alternative evidence is also welcome.

Contact Information

Store name: Splendid Essentials
Company name: SPLENDID ESSENTIALS LTD
Website: https://splendidessentials.com
Email: support@splendidessentials.com
Telephone: +44 7862 607673
Address: 66 Paul Street, London, England, EC2A 4NA, United Kingdom.
Support hours: Monday to Friday, 9:00 AM to 6:00 PM GMT/BST (UK time), excluding England bank holidays.

Messages can be sent at any time. Support is staffed during the hours above. An email sent outside those hours retains its original sending time for any applicable notification deadline.

Complaints

To make a complaint, use "Complaint" and your order number in the email subject line and explain the outcome you are seeking. Splendid Essentials will investigate and explain its proposed resolution. You can also request a written response for your records.